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OrderVoice

AI phone agent for hotels

Answers the front desk at 3am — quotes the rate, takes the booking, and logs the guest request without a queue.

Your guest requests, bookings and guests — in your own words, in your dashboard.

14-day free trial · No card needed · Keep your existing number

What the agent handles

  • Quotes room types and nightly rates, subject to availability
  • Takes bookings with check-in, check-out and guest count
  • Logs room service, housekeeping and late-checkout requests
  • Answers parking, breakfast and check-in time questions from your documents
  • Takes group and event enquiries as a message for the events team

What it captures on every call

Beyond name and number, the agent asks for the details your sector needs:

  • check-in date
  • check-out date
  • number of guests
  • room type

Sends to your property management system

Every record is delivered as signed JSON to the endpoint you set — through Zapier, Make, n8n or your own code. No native two-way sync yet.

  • Cloudbeds
  • Mews
  • Opera

Safety rules built in

  • Take bookings: collect the guest's name, phone number, check-in date (reserved_for) and check-out date (ends_at), number of guests, and the room type (service_name).
  • Only quote the room types and rates listed below. Say that rates are per night and subject to availability. Never invent a rate.
  • Log guest requests — room service, housekeeping, late checkout, wake-up calls — with the room number and what they need.
  • Never confirm a booking as guaranteed or take a card number. Say the property will confirm and take payment directly.

FAQ

Stop letting the phone ring out.